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Effectiveness Series Certificate Courses

The Effectiveness Series courses are three-hour non-credit mini-courses for non-instructional support personnel who work in all divisions of the school system. These courses are designed to enrich non-instructional support personnel skills in the areas such as: Customer Service, Written Communication, Teamwork and Collaboration, and Organization Skills. Staff will have the opportunity to earn an Effectiveness Certificate upon completion of four identified courses.

  • Registration is open on MyAACPS-PD (formerly ERO) for all Effectiveness Series Additional offerings may be posted on an ongoing basis throughout the school year.  Currently, classes are being held from October 23, 2017 through May 18, 2018.
  • Review the documents on the Professional Growth and Development Intranet page, in the Support Staff Opportunities section for course schedules, FAQs, Certificate Information and Procedures.
  • Current Effectiveness Series classes can be found here: