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What are my work hours?
Hours of work vary depending on the assignment and department. When you are hired, your supervisor will advise you of your work hours and reporting time.
What training opportunities are available for employees?
The Office of Staff Development offers courses throughout the year that are open
to all employees. Sample course offerings include computer education, library
media, leadership and supervision, outdoor education and special topics for
teachers. In addition, several area colleges and universities offer credit
classes through Staff Development at satellite locations in Anne Arundel County.
Course catalogs are available throughout the school system. For a complete
listing of course offerings through Staff Development, please go to
Professional Growth & Development.
Are employees eligible for tuition reimbursement?
Employees may be eligible for tuition reimbursement for courses taken which will
improve their job performance or apply toward certification requirements.
Information concerning tuition reimbursement benefits can be obtained here.
When do I get paid?
Payday occurs on a bi-weekly basis every other Wednesday. Permanent 12-month
employees are paid up-to-date with the exception of Unit III (AFSCME) employees
whose pay is always two weeks behind. New teachers are paid over 12 months (26
pays). Teachers who are still paid over 10 months may elect to change their pay
status each June. Temporary workers and substitute teachers are paid two weeks
behind.
Is there a dress code for Central Office employees?
It is important that school system employees present themselves in a
professional manner at all times. All employees are expected to dress in
professional business attire and exhibit good taste in grooming, clothing and
hair style. Extreme in attire and appearance should be avoided. Sports and
social fashion are not appropriate office apparel.
Do I have to be fingerprinted even though I’ve been hired for a temporary
position?
All new employees of the school system are required to undergo a background
investigation, regardless of their status as permanent employees with benefits
or temporary/contractual workers. Fingerprinting must be completed prior to an
employee’s first day on the job. The fee for fingerprinting is $63.82.
Does my supervisor evaluate my job performance?
Generally, permanent employees receive their first performance appraisal after
completing their probationary period. The length of the probationary period
varies depending on the employee’s bargaining unit. Employees should refer to
the agreements for their negotiating unit for the details which specifically
relate to them. Unit I members should refer to Administrative Regulation
801.08, and Unit II members should refer to Administrative Regulation 801.09.
The regulations may be viewed on this site under “Board
Policies and Administrative Regulations.”
How do I arrange to view my personnel file?
All employees have an official file that is maintained in the Division of Human
Resources. Access to an employee’s official personnel file is limited to the
employee, the employee’s designated representative, administrative and
supervisory personnel and Human Resources personnel. All employees have the
right to review their personnel file by making an appointment with the Division
of Human Resources. Requests for copies of a personnel file must be submitted
in writing to the Division of Human Resources. A copying fee will be charged.
What should I do if I need a leave of absence?
Employees are entitled to leaves of absence of varying types and under varying
conditions depending upon the employee group and the particular circumstances of
the employee’s situation. Detailed information is provided in the negotiated
agreements covering each employee group, and the forms for use in applying for
leave are available on the AACPS website. A leave of absence is granted for
reasons such as personal illness, maternity, care of an infant, and academic
study. A leave of absence is requested and granted for an extended period of
time (generally up to two years maximum) and is taken without pay. AACPS
employees who need information concerning long term leave or FMLA are invited to
contact Judy Dixon, Employee Relations Specialist, at 410-222-5287.
What do I have to do to sign up for a New Employee Processing Session?
Once you have received an offer of employment, call the Human Resources Clerk at
410-222-5074 to reserve your place in a processing session. Sessions are
conducted on Tuesdays and Thursdays.
How can I apply for employment?
You may
apply online here.
When
does
the school system hire?
We are always accepting applications for new teachers and classified positions
such as custodians, teacher assistants, Food Service and clerical. Some
positions are advertised when a specific vacancy exists and particular
qualifications and experience are sought. Generally, these are central office
based instructional positions or professional support positions in the areas of
management, supervision or administration.
The following outlines some specific information concerning classified
positions:
Clerical –
to be considered, you must take and
pass a typing test at 40 wpm. After applying, call the Human Resources clerk at
410-222-5070 to be scheduled for the test. Typing tests are administered on the
first and third Monday of the month at 1:00 and 3:00 p.m. at the Board of
Education. Clerical pay varies depending on the type of position. Generally,
entry level clerical employees are paid between $13.87-18.37 per hour based on
experience. Applicants are also encouraged to apply for temporary clerical
positions which can occur more frequently than permanent positions. Temporary
Clerical employees are paid at the minimum pay rate for an entry level clerical
employee which is $13.87 or the minimum pay grade for the specific job.
Teacher Assistant
-
positions require a high school diploma or GED. AACPS prefers applicants to
have at least 48 college credits.
Teacher Assistants in Title I Grant-funded schools require all Teacher
Assistants to have at least 48 college credits or a Passing score on the Para
Pro Test which is administered by the Maryland State Department of Education (MSDE).
For more information on the Para Pro Test please visit the MSDE website. The pay
scale for Teaching Assistants is as follows:
-
High School Diploma: $13.20 to $17.49/hour based on experience
-
H.S. + 30 college credits: $13.87 to $18.37/hour based on experience
Applicants should also consider applying for Temporary Teaching Assistant
openings which generally occur more frequently than permanent positions.
Temporary Teaching Assistants are paid $10.00 per hour.
positions at the entry level do not require a high school diploma; however, a
high school diploma or GED may be required for promotional opportunities.
Applications are shared with the Operations Department who will contact
qualified applicants as positions become available.
Maintenance -
positions often require specific skills or experience in a trade. Some
maintenance positions may require an Apprentice, Journey level, or Masters
License. Applicants are shared with the Maintenance Department who will contact
qualified applicants as positions become available.
Health Aides
-
hired through the Health
Department. Call 410-222-6838.
Bus Drivers
-
and
Bus Aides - must possess a high school diploma or GED.
AACPS hires only Bus Aides and Special Education Bus Drivers. All other bus
drivers are hired by outside contractors. If you are interested in becoming a
Special Education Driver, please fill out a classified application form and the
additional supplemental Bus Driver qualifications sheet which can be obtained by
contacting Human Resources at 410-222-5061. For information concerning how to
become a bus driver through an outside contractor, please contact the Department
of Transportation’s Waterford Lot @ 410-222-6965.
Lunch Recess Monitors
-
are hired directly by the
schools and the application forms are maintained by the schools. Contact the
school where you are interested in working.
What is a Permanent Substitute?
Permanent substitutes are permanent employees with benefits who are assigned to
one school for the purpose of filling in for a teacher on leave. Permanent
substitutes must have at least 60 college credits in order to qualify.
How do I apply for a vacant position that is
posted?
If you already have an application on file with us, just send a cover letter
with your resume and make sure that you place the Job Vacancy Announcement
Number on one of those documents.
If you are already an AACPS employee, complete the application form for current
employees, located on the Job Applications option under the Human Resources tab
on the website. Internal application forms are available for certificated,
Units 3 and 4, and Professional Support employees.
How long does my application remain active?
Applications for classified positions remain active for one year from the month
in which they were received. Applicants may request that their application
remain active for an additional year by contacting the Human Resources Clerk at
410-222-5070. Teacher applications are active from October to October.
Applications received July 1st and after will remain active until October of the
following year. Teacher applicants are contacted by Human Resources to
determine if they want their application forms to remain active for an
additional year.
What is a search agent?
A Search Agent is a tool that allows candidates to be notified of positions that
become advertised that meet their criteria. It eliminates the need to
continually check the website and automatically notifies you by email when
positions that meet your criteria are advertised.
How do I create a search agent?
To create a Search Agent, please click here for illustrated instructions. -
http://www.aacps.org/humanresources/searchagent.pdf
View Helpful Telephone #'s for Human Resources
What are the qualifications to become a substitute teacher?
Effective 7-1-08 the minimum qualification to become a substitute teacher is at
least 48 credits from an accredited college.
Where can I apply to be a substitute teacher at AACPS?
You may
apply online here or for questions please
call the Substitute Office at 410-222-5068.
How/where do I apply for a substitute teacher position?
Online at
www.aacps.org.
Click on the Human Resources/Employment link.
Click on the Current job Opportunities - External link.
Click on Search Openings.
Choose “All” openings
Click on the Search Tab
Apply to Job(s)
You may also visit Human Resources at 2644 Riva Road, Annapolis, MD for help
with the online process. Our office hours are from 8:00 am to 4:30 am.
Once we receive your application we will need you to request your
official
transcripts. Once the application and transcript has been received you will be
sent an email explaining the next step in the employment process.
Prior to your processing/training
session,
you will need to be fingerprinted. The fingerprinting can only be done
in our office. Contact the fingerprint office at (410) 222-5045 to
schedule an appointment. There is a fingerprint fee of $63.82.
You will need to bring with you to the processing/training session two forms of
identification “(example: drivers license, social security
card, birth certificate or passport) and your
blue fingerprint card.
What is the daily rate of pay for Substitute Teacher?
$55
with high school diploma $60 with 60 college credits
$90 with a minimum of a bachelors
degree
$120 long term assignment with a
minimum of a bachelors degree
What is the daily rate of pay for Substitute Teacher Assistant?
$52 daily rate
$75 longer term assignment
Will I receive any training prior to
beginning an assignment with the school system?
AACPS holds mandatory training sessions which are held during the processing
session.
How often are the processing/training sessions held?
We hold processing/training sessions on an as needed basis.
Existing
Employees - Salary
I am a Principal/Assistant Principal and my student enrollment
has increased for this school year. When will I expect a change
in my salary?
Your salary for the school year is based on the
student enrollment as of September 30th. Adjustments
to your salary will reflect on your pay in October.
When will I receive my step increment?
All eligible employees receive step increments July 1st.
Step increments do not occur if you are on the maximum step. To
be eligible for longevity step increment effective July 1, all
Unit 1, Unit 2, Unit 5, and Unit 6 employee must have the
following prior credited experience:
|
Unit 1 |
|
Unit 2 |
|
Unit 5 |
|
Unit 6 |
|
Step |
Exp |
|
Step |
Exp |
|
Step |
Exp |
|
Step |
Exp |
|
15 |
13.5 |
|
15 |
13.5 |
|
15 |
13.5 |
|
15 |
13.5 |
|
20 |
18.5 |
|
20 |
18.5 |
|
20 |
18.5 |
|
20 |
18.5 |
|
25 |
23.5 |
|
25 |
23.5 |
|
25 |
23.5 |
|
25 |
23.5 |
|
28 |
26.5 |
|
28 |
26.5 |
|
28 |
26.5 |
|
30 |
28.5 |
|
33 |
31.5 |
|
32 |
30.5 |
|
|
|
|
|
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New Teacher
Applicants
How do I obtain an application
for a teaching position?
Please
apply online
here
What supplementary materials do
I need to return along with my application?
Using the confidential form included with the application: a
minimum of 3 references (mentor teachers, current and most
recent supervisors, etc.)
-
Copy(ies) of your college transcript(s)
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Copy(ies) of Praxis I & II scores, if you’ve taken Praxis
-
Copy(ies) of in-state or out-of-state teaching certificate(s) you
may hold
How will I be able to determine
the status of my application?
Shortly after you apply
online by entering your resume, you will receive an email to
acknowledge receipt of an electronic application that will also
include follow-up instructions. Additionally, a Human Resources
Specialist will contact you via phone or email to reinforce the
status and quality of your application.
Do I need a teaching
certificate (or be eligible for one) in order to be considered
for a teaching position in AACPS?
Generally, yes, but in some
critical shortage areas such as Math and Science (Chemistry,
Physics, Earth/Space), conditional candidates are
occasionally considered.
Will I be interviewed for a teaching position?
Most likely, yes, unless
through the screening of your online information, you are
determined to fall short of the minimal qualifications for the
position(s) for which you have applied.
Who will contact me for an
interview?
A Human Resource Specialist
will contact you if an interview is warranted.
How will I know whether I am
selected for a teaching position?
All offers of employment
will come directly through the Division of Human Resources. A
Human Resources Specialist will contact you to make the offer
and review the scope and sequence of the employment process.
Verbal commitments are binding.
If I accept an offer for a teaching position, do I sign a
contract?
Yes, either a regular (blue in color) contract, if you are
certified or eligible for certification, or conditional (gray in
color) contract, if you are not certified. If it is the latter,
the conditional contract will be accompanied with other paper
work, documenting your need to pursue and complete certification
requirements over a period of time.
What other paper work is required for me to complete along with
the contract?
Along with the contract will be two copies of a “computation
sheet,” projecting your salary. Sign one of the copies, keeping
the other for your records, and then return the signed copy with
the signed contract.
Do I need to obtain verification of previous employment for
which I am being credited?
Yes, this is the new employee’s
responsibility. Verification of Experience forms will be
emailed shortly after acceptance of an offer for a teaching
position is received. In addition, along with the contract may
be employment verification forms, which in turn you will need to
send out to your previous employer(s) to corroborate the
experience with which you have been projected/credited. Your
employer(s) is/are then to complete the employment verification
form(s) and return the form(s) directly to the Division of Human
Resources at 2644 Riva Rd., Annapolis, MD, 21401, or via fax at
410-222-5600.
Health
Care/Benefits
When is AACPS healthcare effective for new employees?
New employees are eligible for healthcare benefits the first of the month following their date of hire. New employees should attend a Benefits orientation (call 410-222-5074 to schedule) and
must enroll on-line here no later than 31 days from their date of hire to sign up for benefits. Flexible Spending Account (FSA) enrollment applications fall within the same guidelines. Paperwork may be submitted to HR/Benefits via basket mail or mailed to AACPS, HR/Benefits, 2644 Riva Road, Annapolis, MD 21401. Please note: Employees may view the current year’s “Healthcare Rates” which provides bi-weekly healthcare deduction information
here.
If I do not enroll in medical, dental, vision, and FSAs within the 31-day enrollment period, when may I enroll next?
You will need to wait until open enrollment or until you have a qualifying lifestyle change during the plan year.
When is open enrollment for health insurance?
Open enrollment is every November, when you can sign up for or change your elections for healthcare, FSAs and voluntary life insurance. Retiree healthcare open enrollment is each October. It is not necessary to re-enroll if you do not wish to make any changes; however, you must re-enroll every year if you wish to start/continue a FSA.
Does AACPS provide a credit or reimbursement to employees that do not elect to participate in healthcare coverage with the Board?
No, AACPS does not provide this.
Does AACPS recognize same sex marriages?
Coverage for same sex spouses will be available effective July 1, 2011. HR/Benefits will permit enrollment in the AACPS healthcare benefits program only if the employee is lawfully married to a person of the same gender as recognized by the laws of any state or jurisdiction where such a marriage is legal. Please call HR/Benefits at 410-222-5221/5219 for further information and the necessary paperwork (Lifestyle Change Form and marriage certificate). Please be advised that these benefits may be subject to imputed income per IRS code. This will impact your w-2 for 2011.
What is a qualifying life style change?
A “qualifying event” or “family status change” permits you to make changes to your benefits within 31 days of the following events:
-
Birth of a child, adoption, or change in custody of child;
-
Marriage or divorce;
-
Death of a spouse or child;
-
Spouse’s loss of coverage or dependent’s loss of coverage
If I am a new teacher who is paid over 12 months, how often are healthcare deductions taken out of my check?
Deductions are taken over 26 pays. Deduction frequency is aligned with the employee’s number of pays (except for retirement deductions).
Do the AACPS medical plans cover pre-existing conditions?
Yes, our plans cover pre-existing conditions from the first date of coverage. No waiting periods apply.
How do I obtain a duplicate healthcare or prescription card?
You may contact your healthcare vendor directly (see Benefits Guide for telephone numbers) to request a replacement card or request an extra card for your dependent(s), or call HR/Benefits at (410)222-5221/5219.
How does coordination of benefits work if my spouse has coverage
too?
IIf you enroll yourself and your spouse in our program, our plan is primary for you, and your spouse’s plan is primary for his/her benefits. If dependent children are covered under both plans, the parent with the first birth date of the year provides the primary coverage. Please note, the spouse in this example may submit uncovered expenses such as deductibles, etc to our plan. Coordination of benefits works well if the two plans are a PPN or PPO plan or a program that has an out-of-network benefit. Benefit coordination is difficult in an HMO environment.
What is the best AACPS medical option?
The best AACPS medical option is the plan that best suits your individual and family’s needs. Provider networks, referral ease, co-payments, coverage, and premiums are all factors to consider when evaluating your options.
What kind of prescription coverage do I have?
All enrollees in AACPS medical coverage have prescription benefits through the CVS Caremark Prescription Plan. New employees receive a card directly in the mail from CVS Caremark. Members must use the CVS Caremark prescription card and not their health plan card at the pharmacy. Maintenance medications must be requested either through CVS Caremark Mail Service or at a CVS Pharmacy. Please review plan materials for a complete description.
How do I locate the primary care provider code to place on my healthcare enrollment application?
You may go to the provider websites:
www.carefirst.com,
www.unitedconcordia.com (links are also available during your on-line enrollment).
May I just sign up for dental and vision benefits if I wish to stay under my spouse’s medical program?
Yes, you may sign up just for dental and vision, or either
one.
What is “parent and child” coverage?
Parent child coverage covers the employee (parent) and one child. Rates are lower than the family rate.
What are the coverage age limits for children under the AACPS healthcare program?
Eligible dependents are covered through the end of the month of their 26th birthday.
If I separate from AACPS, when does my coverage end?
Your coverage will end on the last day of the month in which you separate from AACPS or, if you are a 10-month employee who completes the school year, your coverage will expire on the last day of August. You will be offered the opportunity to continue your benefits through COBRA coverage (contact 410-222-5221/5219).
What is HIPAA?
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) provides certain protections under the law regarding benefit portability, limits exclusions for pre-existing conditions, and ensures confidentiality measures are taken by providers and group health plans to protect information.
Flexible Spending Accounts
How do I enroll for this program?
You are eligible to sign-up for a dependent care (daycare) spending and/or healthcare spending account within 31 days of your date of employment or during the annual open enrollment period each fall. You may also join the spending account benefit program or change your deduction with an eligible lifestyle change.
What are plan maximums for deferral?
Both plans have an annual $5,000 pre-tax limit.
Does use–it-or-lose it still apply?
Currently, under IRS guidelines, yes. Employees should budget anticipated expenses carefully.
How do I seek reimbursement?
Reimbursement is provided through our administrator, HFS Benefits. Dependent Care claims may be faxed, mailed or e-mailed. Checks are cut once a week. Healthcare spending account claims may be faxed as well, or the flex (debit) card may be used for eligible expenses (such as co-pays). Personal documentation should be saved for proof of purchase/or co-payments.
How do I obtain more information?
Visit hfsbenefits.com via the
benefits website. View the Flexible Benefits Presentation for more complete details as well as review other exhibits that are available. Employees may also contact HR/Benefits at 410-222-5221/5219.
Life
Insurance
Can I change my life insurance and retirement beneficiaries at any time?
Yes, you can change your beneficiaries at any time during the year. Marriage, divorce, death, birth can all trigger this important event. Remember to keep your beneficiaries updated. The
AACPS Beneficiary Designation Form and the
State Retirement Agency Form may be found on our
Employee Forms page. Voluntary life insurance coverage can be changed mid-year within 31 days of a qualifying lifestyle change and during Open Enrollment.
Who does my family notify to collect life insurance benefits upon my death?
Your family will need to contact the HR/Benefits Office at (410)-222-5221/5219. A certified copy of the death certificate will be needed in order to submit a claim form for life insurance benefits.
403(b)/457(b)
Is there a waiting period to enroll in these programs?
New employees may begin contributing to these programs immediately – there are no waiting periods. Employees (including temporaries and substitutes) may start these programs at any time, and may elect to change their contributions at any time, by contacting their provider representative
How do I start contributing?
Go here for Supplemental Retirement information
This provides information about the programs as well as the
companies that AACPS utilizes: ING, Lincoln, MetLife and VALIC.
Employees may contribute to a 403(b) program as well as a 457(b)
option. Employees should contact the company’s representatives
who are listed on-line to set up an appointment to review
investment options and complete paperwork that will commence the
payroll deduction. Employees may contribute to several
companies, as long at the current IRS limits are not exceeded.
What is the main difference between a 403(b), (b)7 and 457(b) option?
A 403(b) is an annuity-based contract, and a 457(b) provides a variety of mutual investment opportunities; 403(b) plans provide loan options but 457 (b) does not. The 457(b) provides reduced tax penalties to participants if money is withdrawn prior to age 59 ½. Participants who withdraw funds prior to age 59 ½ without rolling over 403(b) funds are subject to a 10% federal excise penalty, whereas the 457(b) does not have such a tax effect.
Voluntary Benefits
What other optional benefits does the Board provide?
Employees may view additional voluntary benefits in the “Voluntary Benefits Guide” which is in their new employee packets and on-line (or contact HR/Benefits to receive one). The booklet reviews the Savings Bond Program, The Maryland College Savings Plan, Savings Account deduction options, and payroll deduction plans with vendors who provide additional life insurance, disability protection, etc. The booklet also reviews the benefits of participation with the Anne Arundel Employees’ Federal Credit Union.
What are the benefits of joining the Anne Arundel Employees’ Federal Credit Union?
Free Checking, Savings, loan options (available through AACPS payroll deduction), and other perks are available to AACPS employees. Employees may to go to either the Riva Road branch (410-222-7283) or the Millersville Branch (410-222-7283) to sign-up.
I would like to participate in the Maryland College Savings Plan. How do I receive materials?
The convenience of AACPS payroll deduction provides a major incentive for you to save through this valuable program. These funds may be used for your dependent children or for yourself for college tuition, room and board at any accredited college in the U.S. and some abroad universities as well. The Maryland College Investment Plans offers a choice of 10 different investment portfolios managed by T. Rowe Price. The Maryland Pre-Paid trust is also available through this program, but enrollment is limited to certain times during the year. For more information and an enrollment packet go to
www.collegesavingsmd.org.
Long Term
Care
What is long-term care insurance?
Long-term care insurance provides coverage for the type
of care received either at home or in a facility when someone
needs assistance with activities of daily living. Unum is the
carrier for AACPS employees and they may be contacted directly
at 1-800-227-4165 for further plan details. A variety of plan
options exist within this program, which are available at group
discounted premiums. Please review the Benefits website for
further information.
Who is eligible for long-term care insurance?
Employees working 16 hours or more per week, retirees, spouses, adult children, siblings, parents (in-law) and grandparents (in-law), ages 18-80 are eligible to apply. Employee and spouse premiums are deducted from the employee’s paycheck; family members are direct-billed.
When can I apply for long-term care insurance?
New employees may purchase long-term care insurance with a guarantee issue coverage (no evidence of insurability required) within 30 days of their date of hire. Annual enrollment for active and retired employees and their family members occurs during the annual open enrollment period for all benefits every fall.
Name/Address Changes
How do I notify Human Resources of an address/phone number change?
Please fill out a Change of Personnel Records form and submit it to HR/Benefits.
View form here.
When will my name/address change be effective on the HR system?
As soon as it is entered, it will be effective. For payroll purposes, it will appear on your pay stub as soon as administratively possible (payroll cutoff related). For healthcare benefit purposes, it will be processed by the healthcare vendor as soon as the next file is processed. Name changes will cause a new healthcare card to be issued in the new name.
Retirement
I am thinking of retiring at the end of the school year. What do I need to do first and how soon should I start?
Submit an Application for an Estimate of Service Retirement Allowances to the MSRA (this form may be downloaded from the MSRA website at
www.sra.state.md.us)
within one year of retirement. Upon receipt of your estimate,
make an appointment with your retirement counselor in Human
Resources Office of Retirement. Contact Deanna Chew (if your
last name begins with A-L) or
Pamela Saulsbury (if your last name begins with M-Z) and they will assist you in filing an Application for Service Retirement Allowance
What option is best for me and how much will I receive each month?
When you fill out the estimate form, check each option so you will know the monthly benefit amount for each option, which is verified by the MSRA. The benefit selection is a personal choice made by you. The retirement counselors at the MSRA (1-800-492-5909) can provide assistance to you in selecting the appropriate benefit.
How much will retiree healthcare benefits cost?
Please contact the Office of Retirement at 410-222-5224 or e-mail
retirement@aacps.org to receive a copy of the retiree healthcare newsletter. Retiree medical and dental plans are funded at 75% by the Board, and vision is 100% retiree funded. Special funding limits apply to those hired on or after September 15, 2002 (please see Board Policy and Regulations information (800.13). The same plans available to active employees are also available to retirees. Medicare Supplemental options are available for retirees over age 65
What happens to my retiree benefits if I return to work at AACPS?
Please contact the MSRA regarding earning limitations that may affect your monthly retirement benefits. Retirees stay enrolled in their retiree healthcare programs if they return to work with AACPS.
When will I receive my first check after retirement?
Generally the first check is issued from MSRA by the end of the month in which the employee has retired. For example, if the retirement date is 7/1/11, the first check would be issued by 7/31/11.
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