ParentCONNECTxp (PCXP) is an easy-to-use tool for communicating student progress that will allow you to take an even more active role in your child’s education. Parents and guardians of middle and high school students now have online, timely, and secure access to their child’s grades and attendance through the ParentConnectxp portal site.

FAQs

Who is eligible to use ParentCONNECTxp?

Any person who has legal rights to view his/her children's school records is eligible to receive a user ID and password.

I have questions or problems regarding ParentCONNECTxp.

You should start by viewing our support documents located above if you have questions pertaining to its use.

• If you are having trouble logging into ParentCONNECTxp contact your school.
• If you have questions pertaining to attendance,
  grades or assignments contact your school.

How current is the information on ParentCONNECTxp?

The PCXP updates attendance, assignments, and student information 2 times per day.

What do I do if I am “locked” out of my ParentCONNECTxp account?

As a security measure, if you have 5 failed attempts at inputting your username and/or password the system will lock you out. This protects you from having someone sit down and continually try to guess your password. The system will automatically reset itself within 1 hour. There is NO need to contact anyone about the problem.

Why do I receive the message "None of the users’ students could be loaded"?

This message displays because the process to populate the information into PCXP to allow you to see your child’s information has not been refreshed. The process may take 24-36 hours.  

How do I sign up?

Complete the registration form available from your school or access the registration form here and return it to one of your child’s secondary schools. You will be required to appear at that school to verify your identity.

How long will it take to activate my ParentCONNECTxp account?

Your account will be active 24 to 36 hours after the registration process. This process includes appearing in person to verify your identity and your relationship to the student. You will get your user ID and password at that time.

I have more than one child attending middle or high school in Anne Arundel County. Do I need to sign up at every school?

No, you only go to one of your children’s schools to sign up. Registration for all children will take place at that one school.

Can more than one parent/guardian have access to a child's record?

Yes, any person who has legal rights to view his/her children's school records is eligible to receive a user ID and password.

When and where can I access ParentCONNECTxp?

You may access the PCXP 24 hours a day, seven days a week, after you have registered and received your password and user ID. You may access ParentCONNECTxp from any computer with Internet access. (Please be aware that the site may be down from time to time for maintenance.)

Will student Interim reports and report cards be sent home to me as in the past?

Yes. You will continue to receive interim reports and report cards as in the past. PCXP is just another tool to improve communication about student academic progress. It will supplement, not replace, existing tools that currently support communication between you and the school. Assignment grades and attendance will be available through the parent portal.

Are my child’s records available for others to see?

No, a user ID and password allow access for authorized users only. Only individuals with legal rights to a child’s records may obtain a user id and password.

If I have read these questions, but none of them address my issue, where can I get help?

If you have additional questions or concerns regarding any aspect of ParentCONNECTxp, please contact your child’s school.